Transparency & Access to Information (STAIRs)
Our commitment
3CHA is committed to being open and accountable to our tenants.
The Social Tenant Access to Information Requirements (STAIRs) require registered providers of social housing to make certain information about the management of their social housing available to tenants.
Information currently available
- About 3CHA
- Report a Repair
- Tenant FAQs / tenant information
- Our Partners
- Allocations and Lettings Policy
- Anti-Social Behaviour Policy
- Complaints Policy
- Equality, Diversity & Inclusion Policy
- Cyber Security Policy
- Safeguarding Policy
- Tenure Policy
- Customer & Service Standards Policy
- Awaab’s Law Policy
Further information
3CHA is continuing to review and develop the information it publishes under STAIRs. Further information will be added to this page as it becomes available.
Need help finding information?
If you cannot find the information you are looking for, please contact 3CHA using our normal contact details.