Q. Can I apply for a 3CHA home?
A. Yes – anyone can apply to rent or buy a 3CHA home and we want to accept anybody in housing need, but please bear in mind some important factors that will have an effect on whether you are successful or not :
In certain circumstances, we have agreements with the local council that let them to select tenants and in these cases, the council’s wishes will have priority.
If we think you have enough financial resources to buy your own home outright elsewhere, we might suggest that you would be better doing that, because our homes are meant for people who don’t have that option.
If we don’t think that your finances would be able to meet the costs of buying, then we will advise against it, in your own interests.
Q. Where are 3CHA homes?
A. In the coming period, 3CHA plans to provide homes in Buckinghamshire, Bedfordshire and Northants. Discussions are also under way regarding homes in the south of England and the north-west.
Please check the 3CHA Homes page for current availability of homes.
Q. How do I report a repair?
A. You can report a repair by using the resident self-service page on this website
Q. How do I pay my rent?
A. You can make payments by using the resident self-service page on this website
Q. How do I buy bigger shares in my home?
Q. How do I contact 3CHA with a proposal to work together?
Q How do I make a complaint or a suggestion for improvement?
Q. Is 3CHA a “proper” housing association?
A. Absolutely. We are registered with the Tenant Services Authority and they regulate and oversee our activities, like OFSTED for schools, FSA for financial services and many others. We are therefore publicly accountable for how we run the association. We are also members of the Independent Housing Ombudsman service.
Q. Do you practice equal opportunities?
A. Yes. Our aim is to be open to anyone with a housing need, and we will never turn anybody down because of gender, race, sexuality, disability or religion.